Newfoundland and Labrador
Provincial Parks Campsite Reservation Service
Terms of Use


Before you make a reservation, please read and accept the Terms of Use for the Newfoundland and Labrador Provincial Parks Campsite Reservation Service. The entire Terms of Use is below.

Here are some key points in the Terms of Use:

  • When you make a reservation today a non-refundable reservation fee of $10.50 (incl. tax) will be applied to your credit card
  • If you choose to make any changes to your reservation(s) prior to arrival at the park, there will be a service fee of $8.40 (incl. tax) for each transaction
  • Check-in at the park is between 3:00 p.m. and 7:00 p.m. If you cannot arrive before 7:00 p.m. on your scheduled arrival date please call the park directly to confirm a late arrival. Failure to do so will result in your reservation being cancelled
  • Please note that you will be required to pay, in full, all camping fees and vehicle entry fees when you arrive at the park. These fees are separate from the reservation fees that you will pay today. Information on camping fees and vehicle entry fee and can be found at http://www.env.gov.nl.ca/env/parks/parks/services.html


We look forward to your arrival at the park.

By using the Newfoundland and Labrador Provincial Parks Campsite Reservation Service, you are agreeing to the following Terms of Use. Please read them carefully.

General Terms of Use
  1. Availability of the reservation service: The Newfoundland and Labrador Provincial Parks Campsite Reservation Service is available to all users by telephone at 1-877-214-CAMP (2267) between 7:00 a.m. and 11:30 p.m. Newfoundland Standard Time or online 24 hours a day at www.nlcamping.ca between April 2011 and September 2011.
  2. Reservations are based on availability and are campsite specific. Provincial Parks staff only guarantee the campsite that was reserved. Any requests for campsite changes, during or after check-in, will be based on availability. Changes after check-in are restricted to the same campsite type as was reserved. For example, Max 7 Day, Monthly or Seasonal.

  3. Persons making reservations must be 16 years of age or over. If a person under 16 years of age makes a reservation, the reservation will be null and void and will not be accepted at the park.

  4. A person can make a reservation for a Max 7 Day campsite, a Monthly campsite (30 nights), or a Seasonal campsite (see opening/closing dates for exact number of nights per park) depending upon availability. The maximum reservation period for a Max 7 Day campsite is 7 nights.

  5. Patrons traveling across the province (trip planning) can reserve consecutive dates in other provincial parks on the same call (trip planning must be done through the call centre staff to avoid extra reservation fees). Persons wanting consecutive dates in the same park in excess of 7 consecutive nights or 30 consecutive nights must call back or go online to check campsite availability and make another reservation.

  6. A select number of drop-in campsites are available at each park. These campsites are non-reservable and availability is handled by provincial park staff upon arrival at the park check point. The maximum stay on a drop-in campsite is 7 nights.

  7. Check-in time is between 3:00 p.m. and 7:00 p.m. on the scheduled day of arrival. If the camper has not checked in or confirmed a late arrival by 7:00 p.m., the reservation will be cancelled.

  8. Check out time is 2:00 p.m. Campers must vacate the campsite by 2:00 p.m. on the date of departure.

  9. All times quoted in this Terms of Use are Newfoundland Standard Time (NST).

Fees
  1. Reservation Fee: The cost to make a reservation is $10.50 (incl. tax). The reservation fee does not include camping fees or vehicle entry fees. The reservation fee is non-refundable and covers the operating cost of the Campsite Reservation Service. This fee is charged per reservation. Reservation fees are due when you make your reservation.
  2. Change Fee: A fee is charged if you make a change to a reservation prior to arrival at the park. The cost to change a reservation is $8.40 (incl. tax). This fee is non-refundable and is due when the change is made.
  3. Camping Fee: Camping fees are the fees paid for the use of campsites and are payable in full upon arrival at the park. For example, a camper who has reserved a month long stay is responsible for paying the full monthly fee upon check-in. A complete list of camping fees can be found at http://www.env.gov.nl.ca/env/parks/parks/services.html
  4. Vehicle entry Fee: All visitors must purchase either a daily vehicle entry permit ($5 per day) or a seasonal vehicle entry permit ($20 per season) upon arrival at the park. The seasonal vehicle entry permit allows access to any provincial park for the full season during which it was purchased.
Methods of Payment
  1. Reservation fees can be paid by Visa or MasterCard.
  2. Camping fees and vehicle entry fees can be paid by Visa, MasterCard, debit, traveler’s cheque (maximum $100 Canadian or $50 U.S.), certified cheque or cash, upon arrival at the park.
Confirmation
  1. A confirmation number will be provided at the end of every completed reservation. If you do not receive a confirmation number, your reservation is not complete.

    It is important that you take note of this confirmation number and bring it to the park. It must be provided to park staff so that they can access the reservation.

    For reservations made by telephone, you have the option of providing an email address to receive an electronic confirmation and/or writing down the confirmation number when you receive it verbally from the Customer Service Associate.

    For reservations made on-line, you should enter your email address to receive an electronic copy of your confirmation. You can also print the confirmation screen and/or write down the confirmation number.
Changes and cancellations before check-in
  1. Changes before check-in: You can change a reservation prior to arrival but changes are subject to availability. Changes can include changes in date, campsite type, service type, etc. Changes can be made online or by telephone. You will be charged a fee of $8.40 (incl. tax) to make a change.
  2. Cancellations before check-in: Cancellations can be made online or by telephone prior to arrival at the park. There are no fees for cancellations.
Changes and cancellations after check-in
  1. Changes after check-in: Provincial Parks staff only guarantee the campsite that was reserved. We will do our best to accommodate any changes you request once you are registered. It is important to note that changes cannot be guaranteed and can only be accommodated if a suitable campsite is available in the category that you originally selected (i.e. changing from a monthly site to another monthly site). If a change is requested, there may be a difference in the new camping fee based on the services provided at the new campsite. The $8.40 (incl. tax) change fee will not apply to changes made after check-in.
  2. Shortening your stay: We recognize that plans change. There is no cancellation or change fee for leaving earlier than your original day of departure. There is a no refund policy for camping fees paid. Please notify park staff at your earliest possible convenience if you plan on leaving early. This will give other campers an opportunity to reserve the campsite.
Late Arrivals (after 7 p.m.)
  1. If you are unable to arrive at the park by 7:00 p.m. on the day of your scheduled arrival but you still wish to retain your reservation and you will arrive before midnight, you must contact the park office directly. If you do not know the telephone number for the park, please call 1-877-214 CAMP (2267) or check online at www.NLCamping.ca. Late arrivals are defined as those campers that cannot check-in before 7:00 pm but will be checking in by 11:59 pm on their scheduled arrival date. If you do not confirm a late arrival before 7:00 p.m., your reservation will be cancelled.
No-Shows
  1. If you do not arrive at the park by 7:00 p.m. on the day of your scheduled arrival and you have not contacted the park to confirm a late arrival, you will be considered a "no-show". Your reservation for all nights will be cancelled and the campsite will become available for other users on the campsite reservation service.
Closures
  1. If Newfoundland and Labrador Provincial Parks must close a park or select campsites for operational reasons, you will be refunded your reservation fee and the balance of any camping fees paid. We will make every effort to notify campers of the situation prior to arrival at the park.
Privacy
  1. Under the authority of the Provincial Parks Act, personal information may be collected to administer camping programs at Provincial Parks. By submitting your information you are consenting to the use of your information for the above noted purpose(s). Questions and comments concerning the Government's privacy practices should be directed to the Access to the Information and Protection of Privacy Coordinator for the Department of Environment and Conservation at 4th Floor, West Block Confederation Building, P.O. Box 8700 St. John's, NL A1B 4J6 or by phone at (709) 729 -2664.


Questions and More Information

If you have any questions about the Terms of Use, please contact us:

By email: nlcamping@gov.nl.ca

By telephone:
  • 1-877-214-CAMP (2267)
    Toll-free within North America
    Hours: 7:00 a.m. to 11:30 p.m. Newfoundland Standard Time.

By mail:

Parks and Natural Areas Division
Campsite Reservation Service
33 Reid's Lane
Deer Lake, NL A8A 2A3